mmxia Privacy Protection Policy

mmxia is a platform committed to protecting the personal data of players in Myanmar. This Privacy Policy is written in accordance with local Myanmar laws and high international protection standards. Please read this policy carefully. By continuing to use mmxia's services, you are considered to have accepted the terms of this policy.

---

1

Information We Collect

mmxia collects the following categories of information in order to provide services and protect account security—

1.1 Information You Provide Directly

• Full name, date of birth, and address — entered when opening an account
• Contact information — email address
• Login credentials — username and password (stored as a hash)
• Deposit / withdrawal records — amounts, methods (KBZPay, Wave Money, AYA Pay, Bank Transfer), and financial transaction details
• National ID or citizenship documents provided for identity verification

1.2 Information Collected Automatically

• IP address, browser type, and device logs
• Session duration and access timestamps (Myanmar Standard Time — UTC+6:30)
• Gaming history — games played, bets placed, and outcomes
• Cookies and similar tracking technologies

1.3 Information Received from Third Parties

Payment service providers (KBZPay, Wave Money, AYA Pay, Bank Transfer) may share financial records with us for financial verification and fraud prevention purposes.

---

2

Purpose of Using Your Information

mmxia uses the information it receives only for the following purposes—

• Account creation and maintenance
• Verifying deposit / withdrawal transactions
• Protecting player account security
• Meeting legal requirements and online gaming compliance obligations
• Improving service quality — checking for bugs and enhancing the player experience
• 24/7 Customer Service via Live Chat
• Responsible gambling campaigns — identifying patterns that may suggest problem gambling and offering support
• Sending notifications about bonuses and promotions (if you agree)

Your information will not be used for any other purposes without your consent.

---

3

Cookies and Tracking Technologies

The mmxia website uses cookies for the following purposes—

You can disable cookies in your browser settings, but note that some site features may become limited.

---

4

Data Sharing Policy

mmxia does not sell, rent, or share your personal data with third parties, except in the following cases—

4.1 Service Providers

Payment service providers (KBZPay, Wave Money, AYA Pay, Bank Transfer), server hosting companies, and data management specialists receive only the data needed to perform their services, and are bound by agreement not to use it for their own purposes.

4.2 Legal Obligations

If requested by a court, legal authorities, or fraud and money laundering prevention agencies, only the requested data will be disclosed in accordance with applicable law.

4.3 Business Transfers

If mmxia is merged or acquired, players will be notified in advance and the terms of any data transfer will be clearly explained.

---

5

Data Security Measures

mmxia maintains technical and organisational security measures to protect player data—

• SSL/TLS Encryption — all data transmissions are protected via HTTPS
• Database Encryption — personal data is encrypted before storage
• Access Control — data access is restricted to authorised staff only
• Regular Security Audits — routine checks are conducted to prevent vulnerabilities
• Two-Factor Authentication — an additional verification step is applied at login

No technology network can be guaranteed 100% secure, but mmxia always prioritises the protection of player data.

---

6

Data Retention Period

mmxia retains data according to the following policy—

• Active accounts — retained for the full duration the account remains open
• Closed accounts — retained for 5 years after closure (for legal compliance purposes)
• Financial records — retained for the period required by law
• Non-personal activity logs — retained for 90 days, then deleted

---

7

Player Rights

As a mmxia player, you have the following rights over your data—

7.1 Right of Access

You may request and view the personal data we hold about you.

7.2 Right to Rectification

If any information is inaccurate or incomplete, you may request that it be corrected.

7.3 Right to Erasure

You may request deletion of your data, where no legal retention obligation applies.

7.4 Right to Object

You may withdraw consent to stop your data being used for marketing purposes.

7.5 Right to Data Portability

You may request that your data be provided in a readable file format.

To exercise any of these rights, contact [email protected], or reach our customer service team anytime via 24/7 Live Chat.

---

8

Child Protection

mmxia services are for players aged 21+ only. mmxia does not knowingly collect data from anyone under 21. Any account found to belong to a person under 21 will be immediately closed and the relevant data deleted.

---

9

Changes to This Policy

mmxia may update this Privacy Policy at any time. When changes are made, the "Last Updated" date on the site will be revised and players will be notified by email or via Live Chat. Continued use of the site after changes are published will be treated as acceptance of the updated policy.

---

10

Contact Details

If you have any questions or complaints about this Privacy Policy, you can reach mmxia's data protection officer through the following channels—

• Email: [email protected]
• 24/7 Live Chat: Contact us via the Live Chat button on the website

mmxia is committed to operating in Burmese only and will handle every player data inquiry promptly.